Return Information

Did you order something but you are not completely satisfied with the product? We will be happy to solve the issue for you.

Make sure to submit a return request to us within 14 days. We work according to a ‘carry-in’, which implies that you will pay for the shipment to us.

 

Conditions

There are some conditions to which the return product should apply:

  • The product has not been opened, it is compleet and packed in its original packaging.
  • The product is sealed (if applicable).
  • The product is not used.
  • Het product is not damaged.

 

Okay, I would like to return something

Contact us within 14 days. We will give you instructions on how to return your product.

Never return anything to us without contact us in advance. By letting us know before you return your product, we can ensure a correct return procedure and we can meet your wishes as soon as possible.